You can also upgrade your services online:

1. Go to
2. Click Sign in and enter your primary My Virgin Media username and password.
3. Click on My upgrades and offers.
4. Choose what services you'd like to upgrade.

Similarly one may ask, can I upgrade my Virgin TV box?

Customers wanting to upgrade to Virgin TV 360 should call or go online. Existing v6 customers will be upgraded via a simple over-the-air update, so there's no need for a new box. As for customers with a much older TiVo or even earlier set-top-box (STB), Virgin Media will send them a new one.

Beside above, how do I add channels to Virgin Media? If you've got a V box, V HD or V+ HD, using your remote just go to Home > Interactive > TV Channel upgrades or Home > Help > Virgin TV > TV Channel Upgrades.

Also, can I add one channel to my virgin package?

You can add premium channels to your existing Virgin TV channels for an extra charge each month. The charge will vary depending on the channels you want to add, and this will appear on the following month's bill.

Is Virgin 360 upgrade free?

Existing customers who take or upgrade to the Ultimate Oomph bundle can add Virgin TV 360 at no additional cost and will get their first Mini box for free. Customers wanting to upgrade to Virgin TV 360 can simply call or go online to boost their entertainment.

Related Question Answers

Can I use my old Virgin TiVo box without subscription?

For your old TiVo box to still work, you will need a valid Virgin Media TV subscription. In days gone by, you used to work around this and reap the benefits of Virgin multi-room without the costs, but now there is no legal way to use your old TiVo box without a subscription.

Will I lose my recordings if I upgrade my TiVo box?

You will lose all your recordings. Part of the upgrade includes a disk reformat, as recordings on the TiVO platform are incompatible with Horizon.

Do you have to send your Virgin box back?

At Virgin Media we do our best to repair and reuse as much kit as we can. Recycling and reusing our kit will help reduce the amount of waste going to landfill and benefit the environment. Got a Super Hub 2AC? At the moment we're reusing these, so please send them back to us.

Is Netflix free with Virgin?

Now, new Netflix customers with Virgin Media can choose to pay for their Netflix subscription through their Virgin Media bill when they join, so there's just one hassle-free payment for both Netflix and your Virgin Media services. For more help on Netflix billing and what this means check our FAQs below.

How long does it take to upgrade Virgin TV?

When upgrading, it should take no more than 48 hours for the new channels to be added to your TV listings, and the increased charge will appear on your next bill. There is a minimum term of 30 days, and you won't be be able to downgrade or upgrade further during this period.

How much does Virgin 360 cost?

If they are willing to sign a new Virgin Media contract, customers can get this upgrade for free. If a customer has an older TiVo box, the costs for upgrading to Virgin TV 360 is £49.95, lowered to £24.95 if a customer is willing to recontract.

How much is virgin mix TV package?

How Much Is the Virgin Media Mix TV Package? Their package cost would cost £30 per month for a rolling contract of 12 months. You would also have to pay an upfront fee of £35 for its installation in your area.

What is mixit TV from Virgin?

Mixit TV is Virgin Media's basic TV package. It gives you 100+ channels, most of which are also available on Freeview. It includes 190+ channels including BT Sport and Eurosport in HD. You'll also get Sky One and Sky Witness in HD quality, along with everything that's included on Mixit TV with Drama & Docs.

What channels do you get with Virgin basic package?

The entertainment channels include Sky One, Sky Arts, Sky Witness, Sky Crime and Sky Comedy, Comedy Central and Fox. The two Sports channels are Sky Sports News, Sky Sports Racing and Freesports HD. If you want to be more educated, factual channels include PBS Ameria and The Food Network.

Are Virgin Media refunding Sky Sports?

Unfortunately, neither Sky or Virgin have confirmed that refunds or discounts will be offered to customers at the time of writing.

What channels are free on Virgin Media?

Which Channels Are Opening Up For Free?

• Comedy Central HD.
• Comedy Central Extra.
• MTV HD.
• E4 HD.
• TLC HD.
• ID.
• DMAX.
• More 4 HD.

Can you put Virgin TV go on a smart TV?

Sadly, the Virgin TV Go app doesn't officially support the casting feature, which means you won't be able to watch your favorite channels and on-demand shows on a bigger screen over Chromecast or any other media streaming players.

How much does it cost to add MTV to Virgin Media?

But before you sit down, crack on and get mingling with the best of them, read our how-to guide below. The MTV Play app is available to all Virgin TV customers with a V6 box, powered by TiVo^® – at no extra cost if MTV is part of your TV package, and for just £3.99 a month if not.

What is Virgin fun TV package?

Virgin Media offers 180+ digital TV channels with Big Fun bundle. You can enjoy Fun TV pack using the latest V6 TiVo box which allows you to pause, rewind & record TV of up to 500 hrs or 1TB. It also allows you to record TV shows from 6 channels.

Is Sky Sports Free on Virgin?

Virgin TV customers who subscribe to Sky Sports can watch every thrilling goal, overtake, wicket and putt on their laptop or computer, iPad, iPhone, iPod touch, Android device – all at no extra cost!

How do I downgrade my Virgin Media package?

To downgrade, ring 150 from your Virgin Media phone or mobile. Alternatively, you can call 0345 454 1111 from any other phone. Or you could use the online chat feature found under the 'Contact Us' tab at the bottom of Virgin Media's homepage.

How do I add a device to my Virgin TV?

Registering a device for Virgin TV Go

1. Sign in to TV Go on the new device you'd like to register.
2. The first time you go to watch Live TV or On Demand, Virgin TV Go will prompt you to register the device.
3. Choose a name for the new device. We'll suggest a name, but feel free to change it!

Can I upgrade my virgin box for free?

Customers who take a TV and broadband bundle will be able to upgrade their older set-top box for Virgin TV's smallest, smartest and fastest V6 box at no additional cost and with no re-contract requirements.

How much is the Virgin V6 box for existing customers?

Virgin V6 box for existing customers

If you're already a Virgin TV customer, you will have to pay a significant £99.95 for an upgrade to a Virgin V6 box. This is on top of the £25 set-up fee that you'll also have to pay.

How many Virgin 360 boxes can I have?

You can get up to two additional Virgin TV 360 Mini boxes, so you can watch your favourite shows wherever you are in your home. You get all your channels on your additional boxes too, so other people can watch different shows at the same time.

Is Virgin 360 multiroom wireless?

Re: 360 Multiroom Details

The mini boxes are capable of wireless as they are used this way in Europe with other Liberty providers. Virgin UK have taken the stance of using Coax for live TV to not impact on you if you have WiFi issues.

Does Virgin 360 have Disney plus?

New Virgin TV 360 set-top box will finally add Disney Plus to the platform. It's worth noting that many of these smart features are available through existing Alexa-enabled streaming devices, such as the Fire TV Stick 4K, and the Fire TV platform also gets user profiles prior to the 2020 release.

How do Virgin install a second box?

You place a second Virgin box - either another V6 or an older TiVo - in a second room, then connect both to your network via ethernet. If you haven't got the facility to link the boxes directly, you can connect via a Powerline plug or similar.

Can I upgrade to Virgin 360?

Existing customers with earlier set-top boxes can now upgrade to Virgin's TV 360 box, no matter what bundle they have.

Is Virgin V6 box better than TiVo?

The V6 is the latest set top box from Virgin Media. It contains all the functionality you get with a standard Virgin TiVo box, but adds loads of extra features, is easier to use and also looks considerably sleeker. The V6 is ten times faster - menus are near instantaneous and apps launch extremely quickly.